Terms & Conditions

Effective date: 23 July 2026 · Last updated: 23 July 2026

These Terms and Conditions govern your use of skintory.store and every purchase you make through it. Please read them carefully. By placing an order you confirm that you accept these Terms.

1. Who we are

Company name	Axevyron OÜ
Registry code	17545790
Registered address	Tööstuse tn 48, Põhja-Tallinna linnaosa, 10416 Tallinn, Harju maakond, Estonia
Email	privacy@skintory.store
Website	https://skintory.store

Axevyron OÜ is a private limited company incorporated in the Republic of Estonia and entered in the Estonian Commercial Register. In these Terms it is referred to as “Skintory”, “we”, “us” or “our”.

2. Definitions

“Website” means skintory.store and all of its subpages.
“Item” means an in-game virtual item for Counter-Strike 2 offered for sale on the Website, such as a weapon skin, knife, glove, sticker or case.
“Order” means your request to purchase one or more Items.
“Account” means the user account created on the Website, including an account created by signing in with Steam.
“Trade URL” means the Steam trade link that allows us to send a trade offer to your Steam inventory.
“Consumer” means a natural person acting for purposes outside their trade, business, craft or profession.
“Steam” means the digital distribution platform operated by Valve Corporation.

3. Acceptance of these Terms

By accessing the Website, creating an Account or placing an Order, you agree to be bound by these Terms, together with our Privacy Policy, Cookies Policy and Return & Refund Policy, which form an integral part of the agreement between us. If you do not accept these Terms, you must not use the Website.

4. Eligibility

To place an Order you must:

be at least 18 years of age and have full legal capacity to enter into a binding contract;
hold a Steam account in good standing that is not subject to a trade ban, VAC ban or community restriction;
have a Steam inventory and trade settings that permit you to receive trade offers;
use a payment method that you are lawfully entitled to use; and
comply with all laws applicable to you, including any national restrictions on the purchase of virtual items.

It is your responsibility to verify that purchasing Items is lawful in your jurisdiction. We may refuse or cancel any Order where we reasonably believe that these conditions are not met.

5. Your Account

You may sign in to the Website using Steam. Authentication is performed by Valve through the OpenID protocol, and we never receive your Steam password. You are responsible for maintaining the security of your Steam account, your email account and any credentials associated with your Account, and for all activity carried out through them.

You must provide accurate and current information, in particular a valid Trade URL and a working email address. You must notify us without delay if you suspect unauthorised access to your Account.

You may not create multiple Accounts to circumvent restrictions, transfer your Account to another person, or use another person’s Account without authorisation.

6. Nature of the Items

Items are digital in-game assets that exist solely within the Counter-Strike 2 ecosystem operated by Valve Corporation. They are supplied as digital content, not as tangible goods.

You acknowledge and agree that:

Items are licensed by Valve and are governed at all times by the Steam Subscriber Agreement; we transfer to you the same rights of use that Valve grants to holders of the Item, and nothing more;
Items have no guaranteed monetary value, and their market value may rise or fall at any time without limit;
Valve may at its sole discretion modify, restrict, devalue, suspend the tradability of, or remove any Item, or change the rules of the Steam economy, and we have no control over and no liability for such changes;
an Item delivered to your Steam inventory may be subject to a Steam trade hold or trade lock imposed by Valve, which is entirely outside our control.

Skintory is not affiliated with, endorsed by, sponsored by or in any way officially connected with Valve Corporation. Counter-Strike, Counter-Strike 2, CS2 and Steam are trademarks or registered trademarks of Valve Corporation. All product names, trademarks and item designs are the property of their respective owners and are used on the Website for identification purposes only.

7. Catalogue, availability and pricing

The Items shown on the Website are sourced from third-party trading platforms. Availability changes constantly, and the fact that an Item appears in the catalogue is an invitation to treat, not a binding offer to sell.

Prices are stated in euro (EUR) and include all applicable taxes unless stated otherwise at checkout. Prices are derived from live third-party market data and are recalculated automatically; the price displayed in listings and category pages is indicative, and the price shown on the Item page and confirmed at checkout is the price that applies to your Order.

We make reasonable efforts to ensure that item attributes such as exterior, wear value (float), rarity, quality, StatTrak status and applied stickers are accurate. This information is retrieved from third-party inspection services and is provided for guidance. Where an attribute is unavailable, the Website indicates this rather than displaying an estimate.

If an obvious pricing or description error occurs and a reasonable person would recognise it as an error, we are not obliged to supply the Item at the incorrect price. In such a case we will contact you, and you may confirm the Order at the corrected price or cancel it with a full refund.

8. How a contract is formed

You select an Item and proceed to checkout.
You provide your Trade URL and any other required details, and you review the total price.
You place the Order and complete the payment. This constitutes your offer to purchase.
We send you an order confirmation by email. The contract is concluded when we confirm that the Item has been secured and delivery has been initiated.

If we are unable to secure the Item after your payment has been taken — for example because it was sold on the source market moments earlier — no contract comes into existence for that Item and we will refund you in full in accordance with our Return & Refund Policy.

9. Payment

Payment is due in full at the time you place your Order. We accept the payment methods displayed at checkout. Payments are processed by third-party payment service providers; we do not store your full card details.

You warrant that you are the lawful holder of, or are duly authorised to use, the payment method you select. We may carry out fraud and sanctions screening before accepting an Order, and we may request additional verification where an Order presents an elevated risk. If verification is not provided within a reasonable period, we may cancel the Order and refund the amount paid.

10. Delivery

Items are delivered digitally, by means of a Steam trade offer sent to the Steam account associated with the Trade URL you provided. Delivery is normally initiated within minutes of payment confirmation, and is complete when the trade offer has been accepted and the Item appears in your Steam inventory.

You are responsible for:

providing a valid and current Trade URL;
keeping your Steam inventory open to trade offers;
having Steam Guard Mobile Authenticator enabled where Valve requires it for trading; and
accepting the trade offer within a reasonable period after it is sent.

Where delivery fails for a reason attributable to your Steam account settings or restrictions, we will notify you and will make further delivery attempts once the obstacle is resolved. If it cannot be resolved, the Return & Refund Policy applies.

Delivery may be delayed by circumstances outside our control, including Steam outages or maintenance, Valve-imposed trade restrictions and third-party market disruptions. We will keep you informed and will not treat such delays as your fault.

11. Right of withdrawal and refunds

Items are digital content that is not supplied on a tangible medium and that is delivered immediately after purchase. Where you are a Consumer, by placing an Order you expressly request immediate performance and acknowledge that you thereby lose the statutory right of withdrawal once delivery has begun, in accordance with Article 16(m) of Directive 2011/83/EU and § 53(4) of the Estonian Law of Obligations Act.

Independently of that statutory position, we grant a voluntary 7-day guarantee covering non-delivery and defective delivery. The conditions, exclusions and claims procedure are set out in full in our Return & Refund Policy, which forms part of these Terms. Nothing in these Terms limits your statutory rights as a Consumer, including your rights in respect of digital content that does not conform to the contract.

12. Acceptable use

You must not:

use the Website for any unlawful purpose, including money laundering, terrorist financing, sanctions evasion or the laundering of fraudulently obtained Items or funds;
use stolen, unauthorised or fraudulent payment methods, or initiate unjustified chargebacks;
impersonate another person or misrepresent your identity, age or affiliation;
use bots, scrapers, crawlers or any automated means to access the Website, harvest pricing data or place Orders, except where we have given written permission;
attempt to gain unauthorised access to the Website, its servers or any related system, or to probe, scan or test its vulnerabilities;
interfere with the operation of the Website, including by overloading it or by transmitting malicious code;
resell, redistribute or commercially exploit content from the Website without our written consent;
circumvent any restriction, suspension or ban that we have applied.

13. Suspension and termination

We may suspend or terminate your Account, cancel pending Orders and refuse future Orders, with immediate effect, where we reasonably believe that you have materially breached these Terms, where an Order is associated with fraud or chargeback abuse, or where we are required to do so by law or by a payment provider.

Where an Order is cancelled for such a reason and the corresponding Item has not been delivered, we will refund the amount paid, less any costs we are legally entitled to retain. Where the Item has already been delivered to your Steam inventory, a refund will not normally be available, since the Item cannot be recovered.

You may stop using the Website at any time and may request deletion of your Account as described in the Privacy Policy.

14. Intellectual property

The Website, its design, structure, text, graphics, logos and software are owned by Axevyron OÜ or licensed to it and are protected by copyright, trademark and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website for your own personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publicly display or create derivative works from the Website or its content without our prior written consent. Third-party trademarks and item artwork remain the property of their respective owners.

15. Third-party services and content

The Website relies on and links to third-party services, including Steam, payment providers, item trading platforms, item inspection services and content creators’ channels. We do not control those services, and their availability, accuracy and terms are their own responsibility. Any reference to a streamer, creator or organisation on the Website is for illustrative purposes and does not imply that they endorse us unless expressly stated.

16. Disclaimers

The Website is provided on an “as is” and “as available” basis. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components, that item attribute data obtained from third parties will be complete or accurate at all times, or that any Item will retain a particular market value.

Nothing in this section excludes or limits any warranty or right that cannot be excluded or limited under the mandatory law applicable to Consumers.

17. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above:

our total aggregate liability arising out of or in connection with an Order shall not exceed the amount you paid for that Order;
we shall not be liable for loss of profit, loss of opportunity, loss of anticipated savings, loss of the speculative value of an Item, or for any indirect or consequential loss;
we shall not be liable for any loss arising from action taken by Valve Corporation in respect of your Steam account or your Items, including trade holds, restrictions, bans, item devaluation or removal;
we shall not be liable for loss arising from your failure to keep your Steam account, email account or credentials secure.

18. Indemnity

To the extent permitted by law, and except where you are acting as a Consumer, you agree to indemnify us against any claim, loss, liability or expense arising from your breach of these Terms, your unlawful use of the Website, or your infringement of a third party’s rights.

19. Force majeure

We are not liable for any failure or delay in performing our obligations caused by circumstances beyond our reasonable control, including natural disasters, war, civil unrest, acts of public authorities, strikes, failures of telecommunications or internet infrastructure, cyber-attacks, and outages, maintenance or policy changes affecting Steam or third-party trading platforms.

20. Complaints and dispute resolution

If you are dissatisfied with our Services, please contact us first at privacy@skintory.store, stating your order number and a description of the problem. We will acknowledge your complaint within 3 business days and will provide a substantive response within 15 days of receipt. Where we cannot respond within that period, we will inform you of the reason and of the date by which we will reply.

If we cannot reach an agreement and you are a Consumer resident in the European Union, you may refer the dispute free of charge to the Consumer Disputes Committee operating at the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet), Endla 10a, 10122 Tallinn, Estonia, email info@ttja.ee, website www.ttja.ee. You may also seek assistance from the European Consumer Centre in your country of residence. These options do not affect your right to bring proceedings before a competent court.

21. Changes to these Terms

We may amend these Terms to reflect changes in our Services, our suppliers, our payment arrangements or applicable law. The version published on this page at the time you place an Order is the version that governs that Order. Material changes will be notified by email or by a prominent notice on the Website at least 14 days before they take effect, unless a shorter period is required by law. Continuing to use the Website after the changes take effect constitutes acceptance of the amended Terms.

22. Governing law and jurisdiction

These Terms and any non-contractual obligations arising from them are governed by the law of the Republic of Estonia. Where you are a Consumer habitually resident in another EU Member State, this choice of law does not deprive you of the protection of the mandatory consumer-protection provisions of the law of that State.

Disputes that cannot be settled amicably shall be submitted to Harju County Court (Harju Maakohus), Estonia. Where you are a Consumer, you may also bring proceedings in the courts of your country of residence, and proceedings may be brought against you only in those courts.

23. General provisions

Entire agreement. These Terms, together with the policies referred to in them, constitute the entire agreement between you and us in relation to the Services.
Severability. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision shall be replaced by a valid one that most closely reflects the original intent.
No waiver. Our failure to enforce a provision does not amount to a waiver of it.
Assignment. You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to an affiliate or to a successor in connection with a merger, acquisition or restructuring, provided your rights are not diminished.
Language. These Terms are drawn up in English. Any translation is provided for convenience, and in the event of a conflict the English version prevails.
Notices. Notices to us must be sent to privacy@skintory.store. Notices to you will be sent to the email address associated with your Account.

24. Contact

Axevyron OÜ	Registry code 17545790
Address	Tööstuse tn 48, Põhja-Tallinna linnaosa, 10416 Tallinn, Harju maakond, Estonia
Email	privacy@skintory.store